Question 1

How do I use a wax melt ?

Accepted Answer

Our snap bars are designed to easily snap away giving you 5 cubes to be melted. One cube should give off around 48 hours scent release. You can use a electric or tealight burner but we would recommed using a tealight burner as they reach hotter tempertures so give a better scent release.

Question 2

When can I recieve my order ?

Accepted Answer

All orders are dispatched within 3-5 business days. As we hand pour small batches, time delays may be caused during busy times.

Question 3

What happens if there is a problem with my order ?

Accepted Answer

Please email waxmelts4ugsy@gmail.com, customers are responisble for the postage costs and all items must be un-used and in the orginial packaging.

Question 4

How will you send my order ?

Accepted Answer

Orders are sent via standard postage with the royal mail. Please allow 5-7 buisness days as your package is sent from Guernsey over seas. Orders placed in Guernsey please allow 1-2 business days for delivery.

Question 5

How can I contact you ?

Accepted Answer

Social Media: 
 
Message us via either of our social medias - Facebook or Instagram
 
Email:
 
Email us via waxmelts4ugsy@gmail.com and we will reply as soon as we can.

FAQ's

Frequently asked questions

How do I use a wax melt ?

When can I recieve my order ?

What happens if there is a problem with my order ?

How will you send my order ?

How can I contact you ?

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