top of page
FAQ's
-
How do I use a wax melt ?Our snap bars are designed to easily snap away giving you 5 cubes to be melted. One cube should give off around 48 hours scent release. You can use a electric or tealight burner but we would recommed using a tealight burner as they reach hotter tempertures so give a better scent release.
-
When can I recieve my order ?All orders are dispatched within 3-5 business days. As we hand pour small batches, time delays may be caused during busy times.
-
What happens if there is a problem with my order ?Please email waxmelts4ugsy@gmail.com, customers are responisble for the postage costs and all items must be un-used and in the orginial packaging.
-
How will you send my order ?Orders are sent via standard postage with the royal mail. Please allow 5-7 buisness days as your package is sent from Guernsey over seas. Orders placed in Guernsey please allow 1-2 business days for delivery.
-
How can I contact you ?Social Media: Message us via either of our social medias - Facebook or Instagram Email: Email us via waxmelts4ugsy@gmail.com and we will reply as soon as we can.
bottom of page